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Usability Testing Announcements
By The Trinidad Kid , Section Help! []
Posted on Tue Nov 20, 2001 at 12:00:00 PM PST
I am proposing to do some usability testing on Scoop.

Usability testing is traditionally done as part of a measure-test-change-measure cycle.
The tests will therefore need to be integrated into a development programme with a live site and a starting code base.

Read on for more...

I am proposing to deploy Scoop as an engine for a site supporting political discussion. The background to this proposal can be found here.

Due to the fact that the expected readership will have quite different technical skills to the core user group of scoop (ie K5 readers) usability testing is vital to get maximum benefit from deploying the site.

To that end I have:
Before I can continue I need to resolve a dilemma. I would not begin testing on Scoop out of the box because I think there are a number of obvious tweaks that should be done. But in order to get maximum benefit from the measure-test-change-measure cycle I really need a test configuration that is aligned with an operational site that I can get stats from.

What I need from you dear chums is:
  • comments, suggestions on the overall document set
  • a site to align with (needs to be fairly active)
  • a process whereby some of what I consider the more egregious usability niggles can be done away with
  • help with the scripting
  • anything else you can think of
  • the warm and fuzzies that having done the testing some of the changes might be pushed through the wish lists


I'm not sure if the scripts and results shouldn't actually be on Sourceforge, but we can deal with that as and if...
Once I've done the tests I will write up a report (with mpegs of real users failing what should be simple tasks!).
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Usability Testing | 10 comments (10 topical, 0 hidden)
Oh. My. God. (none / 0) (#1)
by Jacques Chester on Tue Nov 20, 2001 at 09:12:46 PM PST

You wouldn't, by any vague chance, be doing an MBA, would you?

I admire your vision, but your writing is like dry porridge. It needs to be sweeter, more fluid, and lesser, or nobody will ever read it. God knows I gave up after a few pages.



-- "Hell, even I don't know what I'll do next!" -- His Imperial Dynarchic Majesty Random II.


Not an MBA (none / 0) (#2)
by The Trinidad Kid on Wed Nov 21, 2001 at 04:03:56 AM PST

I'm certainly not an MBA.

I was however Chief Technical Architect and later Business Architect at Intelligent Finance a Scottish Internet banks with a book in the region of 4 billion sterling so I do have a 'strategic' background, albeit all self taught.

There is a huge amount packed into the general documents, but that's the nature of the beast. In the 'real world' (ie Scottish politics) I'm mostly presenting the subject face to face with the key players on the ground and the online documents are there to back it up. (I heart Powerpoint!)

In terms of the specific issues of Scoop usability that I am raising here, I'm afraid, usability testing is not, nor is it ever going to be, the most exciting thing to read about. However given that usability testing can improve the 'performance' of a site by an order or magnitude and sits at the heart of profitability (Hi Boo.com!) it is worth perservering (IMHO). Even when you have a non-commercial site (like the one that I'm proposing) usability is still king.

Scottish Political Discussion


Somewhat OT (none / 0) (#4)
by ti dave on Thu Nov 22, 2001 at 01:50:36 AM PST

Does anyone here know what's going on with kuro5hin.org?

I haven't been able to open it for over a day now.

Anyone else having this problem?

I don't have the IP address, so I couldn't ry that.

Thanks,

ti dave



your RFC (none / 0) (#6)
by sye on Fri Dec 14, 2001 at 11:19:45 AM PST

i really enjoy reading your RFC on politicaldiscussion.org.

I also believe that Scoop platform can be used to establish a new kind of political platform in a complementary way to the existing political process if people like you persevere this kind of good work.

i have put out a couple postings on other online community to solicit help from Scoop admin. If i receive any helpful suggestions, i'll link them back here.

regards



I had seen this before actually. (none / 0) (#9)
by dram on Sun Jan 06, 2002 at 05:11:59 PM PST

This comment is in response to this thread on Ingenuitas.org but I thought it should be posted here as well.

I had seen this before; I just hadn't had time to look at it. As somebody that would like to see many of the same objectives reached I would like to share my thoughts.

Focusing a site like this on Scottish politics is a bad idea. Doing so will make the site into a niche and would never give it the opportunity to make it into the Core Zone of websites that are talked about in section 2c Geography in the RFC. Instead, I think it would be a good idea to not focus on any one country or region or any single subject. I believe it would be a good idea to make broad topics for people to discuss issues under so the users can decide which issues are important to them, much like I am trying to do on Ingenuitas.org.

Also, I think that the way Gordon Guthrie is going about constructing PolicicalDiscussion.org is too structured. It is my opinion that people will not contribute the same way in a structured environment as opposed to an environment that will change to the needs of the users. If people don't have the ability to mold the communications medium to their liking a community will not form. And in the end how can you have reasonable political discussion without a community? For without an all encompassing community there cannot be politics on a large scale, only tensions between separate communities.

These are some of my initial thoughts, as I think about the issue more I will add to and amend what I have said. This is something that I would like to have as an ongoing topic of conversation on Ingenuitas.org. Sites like PolicicalDiscussion.org, Quorum.org, and Kuro5hin inspire me and give me hope for the future. It shows that there are some people that still think the people can enrich their government through discussion and that people might even have the ability to self govern. I do hope that these sites, as well as mine, survive in the long run and are able to accomplish some of their objectives.

-dram
[Ingenuitas.org]



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